Frequently Asked Questions
Everything you need to know about your Darklab order and professional gear.
What is the processing time for new orders?
Most orders are processed within 24 to 48 business hours. You will receive a tracking number via email as soon as your professional tattoo supplies have shipped from our warehouse.
Do you offer international shipping?
Yes, we ship our premium tattoo equipment worldwide. Shipping rates and delivery times vary by destination and are calculated at checkout based on your location.
What is the return policy for machines and power supplies?
Unopened and unused items can be returned within 30 days of purchase. Please note that for hygiene and safety reasons, used needles, inks, and machines cannot be returned once the original seal is broken.
Are your products covered by a warranty?
All FK Irons and Darklab branded machines come with a limited manufacturer warranty. If you experience technical issues, please contact our support team to initiate a repair or service request.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and shop-specific financing options to help you invest in the best gear for your studio.
How can I verify the authenticity of my Darklab gear?
To ensure you are receiving genuine professional products, always purchase directly from our official website or an authorized global distributor listed in our directory.